FAQ

General

How much is shipping?

We offer free shipping in the US on all orders over $75. Shipping will be calculated at checkout. On average, shipping costs are $6 to any state in the US. International shipping costs may vary.

When will I receive my products?

All products are shipped out from our fulfillment center within 4-6 business days and on average it takes 1-5 business days to deliver your order. If things go smoothly, you place your order on Monday you should receive it by Friday the same week.

Every now and then, such as holiday seasons, there may be a delay on orders due to the high volume coming in within such a short time period. We value being transparent with our customers, so please be patient as we are a small team doing the best we can! Thanks for your understanding.

What's your refund policy?

In case you receive a product that has been damaged during shipment we will automatically ship out new product for you or issue a full refund. Refer to refund policy on footer of page. If you cancel a non-subscription before the order is confirmed to ship you will be issued a full refund. Subscription items can be referred to in subscription policy in footer.

How can I cancel my order?

Cancellations must occur before the order is processed and preparing to be shipped out. The order cannot be cancelled after you get an email with a tracking number. Refer to shipping and refund policy on footer.

Where are the products manufactured?

All products are developed and manufactured together with FDA certified and approved supplement manufacturers in the US that comply with the highest GMP standards.

Can I track my order?

Once you will make a purchase and your order is processed, we will send out an order tracking link.

Do you ship Internationally?

Yes, international shipping is available and the shipping costs will vary depending on the destination country. Please be aware that we are not responsible for any custom duties or taxes that may accrue upon receipt.

Subscription

What does the subscription give me?

If you subscribe to get the products monthly you will receive them in a timely manner and never run out of product. Oh yeah, and you'll save 30% too.

How can I manage my subscription?

The subscription management information will also be emailed to you upon first purchase.

What is your subscription cancellation policy?

You may cancel at anytime other than within one day prior to your subscription renewal. If you cancel within one day or later, the designated payment method will be charged and cancelled for the next billing cycle.